We believe everyone deserves access to affordable and simple legal services.
Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 25 million people create over 50 million legal documents, and get their legal questions answered.
We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!
About the Position
We are looking for a quality advocate that is passionate about delivering delightful and reliable customer experiences. The content engineering team plays a key role in delivering relevant high-quality legal content and solutions to individuals and small businesses with various legal needs. As the team’s dedicated quality leader, you will actively participate in the requirements definition, design test strategies, and lead your cross-functional team to achieve engineering excellence through the application of testing best practices and processes.
You might be a great fit if
You are passionate about quality, engineering excellence, and developer productivity
You are often sought out as a domain expert and being the voice of the customer for your product
You enjoy complex problem solving and proactively identify gaps and edge cases that break the design early in the development life cycle
You have high standards for product quality and engineering practices and you coach and challenge others to continually improve
You are constantly looking for ways to automate repetitive manual tasks
You love to collaborate and lead cross-functional efforts
You find creative ways to break things and identify potential problems early in the process
You seek out better ways of doing things and evangelize best practices across the broader organization
A day in the life
Participate in requirements analysis, identifying gaps
Participate in design review, lead test planning and making suggestions to improve testability, performance, reliability, and usability
Design test scripts and testable user journeys that developers can use to test their own code
Create and contribute to tools that enable developers to test their own code
Review code to determine what features need better test coverage
Coordinate crowd-sourced exploratory testing and bug bashes
Establish production monitoring for product
Support quality assessment with documented test results and metrics
Facilitate successful releases by communicating with stakeholders and supporting functions when necessary
Investigate issues in production, participate in root cause analysis, and ensure that additional tests are added to prevent recurrences
Skills and experience
Bachelor's degree in software engineering, computer science, STEM, or related field
5+ yrs of experience as a test engineer in an agile environment
2+ years of of programming experience as a software engineer, software automation engineer, technical quality engineer, or related field
Understanding of the functional aspects of web and RESTful applications, e.g., browser cookies, URLs and HTTP methods
Working knowledge of basic SQL to fetch and verify data from database
Hands on experience with test tools, frameworks, and platforms such as Selenium, Cucumber, Rest Assured, Cypress/TestCafe/Playwright, Appium,, Cross Browser Testing, SauceLabs, Browserstack, JMeter, Blazemeter, Flood.io etc.
Hands on experience with CI tools (e.g. Jenkins, CircleCI, TravisCI), bug tracking tools (e.g. JIRA), git based source control (e.g. GitHub, Gitlab, Bitbucket), IDEs (e.g. IntelliJ, Eclipse, VSCode), test case management tools (e.g. QTP, TestRail)
Have a good grasp of SQL and strong interest or relevant experience in DevOps
Benefits & Perks
Annual salary increase
Generous PTO accommodations including 30 days of paid vacation for every 12 months of service and 15 days of paid sick leave
Mandatory Bonuses: Christmas, Vacation, and Profit and Results Sharing Program
Public transportation voucher
Financial support with those who have children with special needs and disabilities
Meal/ Food voucher
Private Health Insurance
Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
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