DevOps System Administrator Level 2 - Tensley Consulting Annapolis Junction, MD Bookmark Share Print 21 0 0

Listing Description

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. 
TS/SCI
BS plus Ten (10) years of experience (Five (5) years of additional SA experience may be substituted for a bachelor’s degree. )

The Level 2 System Administrator (SA) shall possess the following capabilities: 
Provide support for implementation, troubleshooting and maintenance of IT systems 
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 
Manage the daily activities of configuration and operation of IT systems 
Provide assistance to users in accessing and using IT systems 
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems 
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 
Provide support for the escalation and communication of status to agency management and internal customers 
Optimize system operations and resource utilization, and perform system capacity analysis and planning 
Provide in-depth experience in trouble-shooting IT systems 
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets 
Provide support for the dispatch system and hardware problems and remains involved in the resolution process 
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance 

About Tensley
Tensley Consulting is a Service-Disabled Veteran-Owned Small Business focused on mission engineering in support of the United States Intelligence Community and the Department of Defense. Our team consists of System Engineers, Software Engineers, Test Engineers, and Signals Analysts performing work throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS).

Equal Opportunity, Diversity & Inclusion
We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

Come grow with us!


Listing Details

  • Citizenship: Not Provided
  • Incentives: Not Provided

 

  • Education: Not Provided
  • Travel: Not Provided
  • Telework: Not Provided

About Us

AtmosJobs is a community-run job platform developed by SaaS professionals. Our unique approach of focusing strictly on Cloud positions allows us to personalize the user experience.

Our Contacts

1765 Greensboro Station Pl.
Suite 900
Tysons Corner Va 22102

(703) 594-7765