Here at Valiantys, we believe that software has the power to improve collaboration and productivity in all teams, changing the enterprise world for the better. As the global Atlassian Platinum Solution Partner, we are passionate about our mission to transform teamwork from all industries to be more collaborative, agile and efficient - unleashing their full potential. Our international presence leverages our outstanding (certified) technical expertise to deliver projects with the best in class agile methodologies and agile tools. Valiantys is a trusted and respected partner to some of the world's largest companies including 46 of the Fortune Global 100. We have been named Atlassian Partner of the year 5 years in a row and are regularly recognized as a Great Place to Work by our employees.
At Valiantys we talk straight, we share and take part, we are mindful of what matters, we make every interaction remarkable and we never stand still. If you think the 5 values sound familiar to you, we bet you will love working with us!
Reporting to our DevOps Manager (who is based in London), you will be be primarily responsible for ensuring the administration and security of our Cloud infrastructures in compliance with our SLA (Service Level Agreement). On a daily basis, you will interact with our Support Engineers, our Cloud Architect and our Delivery team members based in Europe & North America.
Things you'll be working on
As Cloud Operations Engineer within our Managed Services team, you will work on :
Monitor and maintain the system, data security, management tools and documentation
Deliver continuous improvement of recipes, scripts and templates for reproducible deployments
Create new environments using an infrastructure as code solution
Manage development repositories, build automation and application deployment activities
Participate in the resolution of level 3 tech support tickets by identifying solutions to problems escalated by the support team
Troubleshoot performance issues
Manage and deploy SSL/TLS certificatesMonitor and maintain hundreds of Atlassian applications
Questions you'll help answer
Could you please provide us with a Jira / Confluence / Bitbucket environment to support our Business needs?
Could you please upgrade our Jira / Confluence / Bitbucket instance?
Our users have reported some slowness on our Jira / Confluence / Bitbucket instance, could you please investigate?
Our Security team has reported a vulnerability on the environment hosting our Jira / Confluence / Bitbucket application, could you please fix that vulnerability?
Would it be possible to integrate our Jira / Confluence / Bitbucket application hosted in Valiantys Cloud infrastructure with some of our on-premise systems?
What you need to be successful
A minimum 2 years of experience in System administration, ideally Cloud administration, especially in critical key account customer contexts.
Bachelor's degree pr diploma in Computer Science or a related field preferred
Cloud administration (AWS, OBS)Atlassian Suite: Jira, Bitbucket, Confluence...Scripting (Shell, Python)Databases PostgreSSL Certificates ,
IT securityInternet protocols: iDNS, HTTP, TCPLoad-balancing and multiple-nodes infrastructureInfrastructure as code (Terraform)
You are rigorous and have a real sense of organization.
Your curiosity and creativity allow you to find simple solutions to sometimes complex problems.
You are committed to customer satisfaction.
Why you should apply?
People are our biggest asset and we work hard to make sure Valiantys is not only a great place to work but also provides a platform for you to grow.
Ownership. You will have a very strong influence on the Talent Acquisition strategy and will have ownership of your territory
Training. We provide the time and budget to help you grow.
Flexibility. We understand life is about balance and we provide flexibility and support to help you achieve your life goals.
Salary & benefits: We reward our people well for their hard work plus we have an excellent benefits package.