Principal, Site Reliability Engineer (L5) - Centralized Kubernetes - Twilio Madrid, Madrid, Spain Bookmark Share Print 42 0 0

Listing Description

See yourself at Twilio

Join the team as our next Principal Site Reliability Engineer (L5) - Centralized Kubernetes 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help set the technical direction and implementation for our effort to productionize the nascent Kubernetes platform.

Twilio supports the technical infrastructure behind messaging, voice and data for many of the world’s biggest companies. It will be your job to support the infrastructure behind that infrastructure. As the world evolves, we are moving to a more and more centralized model, and Kubernetes is at the core of that. As a principal SRE, you will be responsible for the design  of our operations, pipelines, observability for our new infrastructure and you will lead the effort to enable users to migrate from older systems.         


In this role, you’ll:

  • Set the technical direction for k8s reliability 

  • Design systems to ensure reliability and operability of our k8s infrastructure

  • Define best practices for our applications interact with infrastructure

  • Partner with leaders from across the company to set reliability standards and build the systems to enforce them


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Excellent generalist knowledge of software engineering and delivery.

  • In-depth understanding of kubernetes at scale

  • Knowledge of cloud architecture and non-abstract large-scale systems design.

  • Excellent technical leadership skills


  • Expertise in debugging and troubleshooting large scale distributed systems

  • Experience in building automation frameworks  

  • Previous experience running shared infrastructure


This role will be remote, based in Ireland or Spain. No travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Listing Details

  • Citizenship: Not Provided
  • Incentives: Not Provided


  • Education: Not Provided
  • Travel: Not Provided
  • Telework: Not Provided

About Us

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Our Contacts

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(703) 594-7765