At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 eXperience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.
Sr. DevOps Engineer - Infrastructure
Location: Pune, India (Hybrid)
8x8 is looking for a Senior DevOps Engineer to join our growing worldwide team of engineers responsible for building and maintaining our hybrid-cloud infrastructure platform. This is a highly technical and challenging position that requires a generalist mindset, a strong DevOps foundation, a mind for automation and self-service, solid network and systems experience in large (15,000+ hosts) environments, public and private cloud experience, and experience working with Git workflows. The ideal candidate will be a self-starter and supportive team player and can evangelize DevOps best practices across the organization.
• Analyze, design, develop and maintain automation across multiple environments
• Own/enhance large and complex Terraform and Ansible automation projects
• Manage/maintain key infrastructure services across a global, multi-cloud infrastructure
• Collaborate on new platform projects/initiatives
• Share, learn, PoC, and document innovative DevOps technologies with the team
• Participate in production on-call rotation
Required skills and qualifications
• Bachelor’s degree, college or equivalent work experience
• 6+ years of scripting/development experience (any language - Bash, Python, Go preferred)
• 5+ years of experience writing reusable Ansible playbooks/roles and Terraform modules
• 5+ years experience with CI/CD tools like Jenkins, Rundeck, AWX (Bonus: Atlantis)
• 5+ years of Linux systems administration, management, and tuning
• Experience and understanding of DNS function, configuration, services, servers, and protocols (Bonus: Bind, Route53, PowerDNS)
• Expertise and understanding of SSL/TLS, certificates, and PKI
• Hband on experience working with Git repositories, common Git workflows, and GitOps
• Strong understanding of RESTful API concepts, tools, and technologies
• Strong understanding of Internet networking concepts and protocols
• Demonstrated public cloud/AWS experience (Bonus: GCP and/or OCI)
• Display understanding of monitoring technologies (Bonus: CheckMK, New Relic, Prometheus)
• Prooved understanding of load balancers (Bonus: Cloudflare, F5, Citrix, HAProxy)
• Demonstrated understanding of storage technologies (Bonus: iSCSI, Pure Storage)
• Experience with VMware enterprise environments (vCenter, ESXi, etc.)
• Strong analytical and troubleshooting skills
• English fluency
• Experience with Kubernetes, especially in private cloud environments
• Proficient in managing secrets using Hashicorp Vault, Amazon Secrets Manager, etc.
• Experience with patch management tools/processes
• Understanding of system hardening, security, and compliance standards
• Database experience (RDBMS or other)
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