Cloud System Administrator - Accenture Federal Services Hill AFB, Utah, United States Bookmark Share Print 65 0 0

Listing Description

Job Description:

Accenture Federal Services is seeking an enthusiastic and customer focused Cloud System Administrator to join our team delivering mission critical platforms and capabilities.


  • Provide support for implementation, troubleshooting and maintenance of IT systems

  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.

  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

  • Aid users with onboarding, accessing, and using IT systems

  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

  • Collaborate with Tier 2 support teams on workload management, patch management, active directory management, onboarding, and any other troubleshooting as required

  • Optimize system operations and resource utilization, and perform system capacity analysis and planning

  • Support hands-on computer-based training for users

  • Provide detailed analysis and feedback to management and internal customers for escalated tickets

  • Support the transfer of mission application updates across multiple classification levels, enabling low to high file transfers

Here's what you need:

  • Bachelor’s Degree in Technical Discipline, or 2+ years of experience as a System Administrator/Technician or Software Developer may be substituted for a degree

  • 1+ years of Systems administration and automation experience with Windows and/or Linux to include PowerShell and/or Bash Scripting

  • 1+ years of experience supporting Cloud environments to include, delivering, securing and managing container-based applications or supporting Cloud tool users

  • Willingness to submit to a Polygraph examination

Bonus points if you have:

  • Experience with Microsoft WIN Server 2016 or 2019

  • DoD 8570 Compliant with IAT Level 2 certification

  • 1+ years of experience with debugging (grepping logs, stack traces, tracking down permissions issues, etc…)

  • 1+ years of experience in software development to include:

    • Commercial or on-prem cloud and git experience

    • Experience with DevOps (configuration management (Ansible (preferred), Chef, or Puppet), application
      deployment, security)

  • Experience with RedHat Enterprise Linux

  • General understanding of basic Networking principles

  • Experience in cloud technologies and platforms, such as AWS, Azure, or other cloud service providers

  • AWS Cloud Associate Certifications

Security Clearance:

Must have active TS/SCI security clearance


Listing Details

  • Citizenship: Not Provided
  • Incentives: Not Provided


  • Education: Not Provided
  • Travel: Not Provided
  • Telework: Not Provided

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