Marketing - Training & Delivery Specialist - Cloud Activation - GOC Referral Board None Bookmark Share Print 28 0 0

Listing Description

Join Us!


At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!


As a Sr. Training & Delivery Specialist for the Cloud Activation workflow, you will be responsible for providing coaching, training, and mentoring, and provide domain expertise on client specified processes and products. You will coordinate and oversee internal and external training operations and promote a team-orientated, improvement focused environment. This position will establish and manage relationships between key internal customers, clients, and other stakeholders and own all end-to-end product knowledge management.  


 


Position Responsibilities


 



  • Deliver Product and process training including onboarding to New joiners. Conduct floor refresher training as when necessary aligned with the TNI

  • Knowledge Capture & Transfer during expansion and new product launches

  • Assess relevant training needs for individuals and organizations, in consultation with departmental heads, including assessment methods and measurement systems available.  

  • Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate.

  • Monitor, measure and report on employees’ training and development plans and achievements within agreed formats and timescales. 

  • Develop self, and retain knowledge in relevant fields always.

  • Interact with training vendors and attend related training conferences and seminars.

  • Ensure that the current knowledge is updated regularly through huddles, monitoring, etc.  



  • Implement accurate and detailed project plans that align to the business cycle and uses good judgment when in contact with sensitive and highly confidential information.







Minimum Qualifications


 



  • Bachelor's degree from an accredited institution in business or information technology or equivalent experience

  • Overall 7+ years experience with 2+ years experience in marketing automation tools such as Marketo, Eloqua, Marketing Cloud, etc.

  • Experience in various email technology tools and digital marketing automation program management such as email, paid media, event experience

  • Experience  in facilitation, peer to peer coaching, or teaching


 


Preferred Qualifications



  • A basic understanding of adult learning theories

  • Highly analytical, with a track record of being a strong problem solver

  • Experience presenting to business stakeholders, and driving value for the business

  • Experience leading large projects and complex systems


 


At Google Operations Center, we don’t just accept differences, we celebrate them. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


 


To all recruitment agencies: Google Operations Center does not accept agency resumes. Please do not forward resumes to our jobs alias, Google Operations Center employees, or any other organization location. Google Operations Center is not responsible for any fees related to unsolicited resumes.





Listing Details

  • Citizenship: Not Provided
  • Incentives: Not Provided

 

  • Education: Not Provided
  • Travel: Not Provided
  • Telework: Not Provided

About Us

AtmosJobs is a community-run job platform developed by SaaS professionals. Our unique approach of focusing strictly on Cloud positions allows us to personalize the user experience.

Our Contacts

1765 Greensboro Station Pl.
Suite 900
Tysons Corner Va 22102

(703) 594-7765