Cloud Operations Engineer 1 - Bullhorn, Inc. Remote, United States Bookmark Share Print 54 0 0

Listing Description

Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 35% of our employees to advance their careers in 2021. 

We are a remote-first organization and over 30% of our employees reside outside the United States. Headquartered in Boston, we also have offices in St. Louis, London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

As a problem-solving developer-focused technologist, you will serve as the highest point of escalation for our clients in resolving complex technical and custom application-related inquiries.  You will function as the crossroads between various internal teams (engineering, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers.

A typical day might include:
  • Collaborating and consulting with Enterprise Support Analysts and System Engineers to resolve highly complex software and technical issues
  • Completing code level changes to custom automations and working with Release Engineering to deploy these changes to our testing and production environments.
  • Working through Quality Assurance of code changes to custom applications and completing code review sessions with your engineering team.
  • Extensively researching and documenting customer software and technical issues
  • Taking ownership of identified technical issues, finding the root cause and resolving issues at their core.
  • Establishing alerting and monitoring of our custom application environment and working with Systems Engineers to maintain that infrastructure.
  • Escalating trouble tickets and priority issues to management with speed and agility to match the urgency of the customer.

  • This role may be a fit for you if you have:
  • Familiarity/experience with API frameworks
  • An understanding of relational databases, email technology, and networking and Internet connectivity
  • A creative and curious mind
  • Excellent listening and research skills, and are talented with the written and spoken word
  • A knack for accurate and speedy documentation
  • The ability to empathize with customers and convey confidence

  • Bonus points for:
  • B.S. in Computer Science, Engineering, IS, or Mathematics
  • 1+ years of Java coding experience
  • 1+ years of SQL scripting experience
  • 1+ years of JavaScript coding experience
  • Experience with Github/Gitlab or other code repositories
  • <div><b style="font-size: 10pt">What we offer...</b></div><div><br></div><div><span style="font-size: 10pt">-Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more</span></div><div><span style="font-size: 10pt">-Unlimited Vacation</span></div><div><span style="font-size: 10pt">-Mental health benefits (EAP & 98point6)</span></div><div><span style="font-size: 10pt">-Full Access to LinkedIn Learning</span></div><div><span style="font-size: 10pt">-Quarterly paid volunteer days</span></div><div><span style="font-size: 10pt">-Lucrative Employee Referral Program (eligible for prior to your first day)</span></div><div><span style="font-size: 10pt">-Career development opportunities up/across Bullhorn </span></div><div><br></div><div><span style="font-size: 11pt">Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.</span></div><div><br></div><div><span style="font-size: 11pt">We’re looking for real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities, and a background and body that is completely individual. We also love humans who have taken less traditional paths of education and believe that experience and learning come in many forms. Together, all these unique individuals make Bullhorn stronger. If you’re reading this, you’re probably applying for/considering applying for a job with us, and we want you to know that Bullhorn is an equal opportunity employer. For us, that means we always have, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not and will not tolerate discrimination of any kind.</span></div></div>

    Listing Details

    • Citizenship: Not Provided
    • Incentives: Not Provided


    • Education: Not Provided
    • Travel: Not Provided
    • Telework: Not Provided

    About Us

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    Our Contacts

    1765 Greensboro Station Pl.
    Suite 900
    Tysons Corner Va 22102

    (703) 594-7765