Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.
At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.
We are looking for good hands-on DevOps engineers. Engineers who have an expertise in one or more DevOps tools/pipelines, can easily span-in and span-out of the different nitty-gritties of the pipelines, and can comfortably navigate through other tools/technologies leveraging their depth-experience from one/more tools/technologies. While we are open to consider strategists, it needs to be combined with implementation. Consider the “strategize-implement-prove” and build on the developed strategy. We want engineers who can partner with us, challenge us, improve our existing structure, and build it for us. We want folks who are fearless in exploring new things, and if need be, even create something from scratch.
Responsibilities: Your main task will be to Build and maintain framework for product deployment on AWS Cloud. You will work on closely with Dev/QA to streamline CI/CD pipeline in GitHubCreate pipelines in GitHub using ActionsNeed to have appetite to learn latest technology and innovations in opensource market and get involved in identifying the best fit for organisation Work with the user community to adopt new features, enable new use cases, and help resolve any issues Create customizations and tools to help support the team’s needs (Delivery, Dev, Test, and Sales Engineering) Take the lead in the validation of the application. Monitor the health of the solution and take proactive steps to ensure reliable availability and performance Manage patches and updates for tooling solutions and related hosting environment including the operating system
Requirements: Looking for someone who enjoys being the link between business and IT. Someone capable of defining architecture but also hands-on in solving pressing Technical Application issues. Strong in Designing, Architecting and Developing DevOps Pipelines independently. A bachelor or master’s degree with relevant work experience as for instance administrator or support engineer specifically for AWS Cloud Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment Solid experience with scripting languages is required Solid experience with system administration in a RHEL/Centos OS environment is required Solid knowledge of agile development methodologies and principles is required Certification either on Terraform , Ansible , Docker , Kubernetes, AWS Who is out of the box thinker
Nice to have: Python, Shell Script
Technologies: Core DevOps DevOps.CI/CD (GitHub Actions)Terraform Ansible Kubernetes SonarLinux Docker Kafka Postgress MongoDB Garden Monitoring tools ( Grafana, Prometheus, ELK, Datadog etc.)
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore delivers business value using Conversational Automation, please visit www.uniphore.com
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