Cloud Service Manager - WPP Bucharest, Bucharest, Romania Bookmark Share Print 6 0 0

Listing Description

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 325 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100.

WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We are quoted on the London Stock Exchange and the New York Stock Exchange. 

WPP IT provides IT services for WPP, the world’s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world’s most creative brands.

Visit our LinkedIn page to see what we're up to!


Why we're hiring:

The cloud will deliver transformative value to WPP and its Operating Companies by creating outstanding services for customers that both delight and enhance the experience for clients and colleagues. The CloudHub is a new centralised cloud engineering, solution architecture and operations team that will simplify, secure and accelerate the use of cloud at WPP by creating fantastic products, making cloud easy and keeping everyone safe.

Cloud Service Manager is critical for the success of CloudHub Engineering, managing the team that assists cloud consumers to design fit for purpose infrastructure. 

What you'll be doing:

The Cloud Service Manager is focused on the lifecycle management of the the cloud services in WPP.

  • Work with the relevant stakeholders to define the service requirements

  • Drive SLAs, measure performance and identify areas where the services can be improved or streamlined

  • Drive the development and delivery of the cloud services offered by Cloud Hub

  • Ensure that the cloud services comply with regulatory and legal requirements

  • Drive problem management and continuous improvement

  • Communicate and influence the stakeholders in the wider WPP organisation to ensure the broadest understanding of Cloud Hub services

  • Act as a go-to point for cloud services

  • Experience in dealing with customers and ability to resolve conflicting priorities with stakeholders Understanding of the requirements of the customer use of the Cloud

What you'll need:

  • Completed training in AWS/Azure/GCP Fundamentals

  • Knowledge and understanding Cloud technologies (compute, storage etc.)

  • Knowledge and experience of Enterprise IT management frameworks (e.g. ITIL v4, SAFe)

  • Knowledge of Service Design and process improvement using various methodologies e.g. Lean, Agile

  • Experience in Agile and DevOps methodologies

  • Experience working with ServiceNow

  • Extensive experience in managing, defining and delivering clearly defined services that meet business needs

  • Excellent verbal and written communication and documentation skills

  • Build a strong rapport with technical and business teams in a managed services environment

  • Able to articulate technical issues in a terms of business risk and opportunity

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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Listing Details

  • Citizenship: Not Provided
  • Incentives: Not Provided


  • Education: Not Provided
  • Travel: Not Provided
  • Telework: Not Provided

About Us

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Our Contacts

1765 Greensboro Station Pl.
Suite 900
Tysons Corner Va 22102

(703) 594-7765