Director, DevOps & Information Security - Restaurant365 Remote Bookmark Share Print 74 0 0

Listing Description

Restaurant365 is a young SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

In 2019 Restaurant365 closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. As recently as June of 2021, Restaurant365 announced the acquisition of Compeat, a well-known provider of restaurant back office, workforce, and business intelligence software. Adding Compeat’s feature-rich products advances Restaurant365 further on the journey toward our goal of providing restaurant operators with a powerful tool that simplifies their lives and increases their profits. Serent Capital was added to our investor list as a result of this transaction.

Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot.  From fine dining to fast-casual…R365 does it all!

*Please note, this position can be based in Irvine, CA, Austin, TX, or remote
The Director, DevOps & Information Security will execute on the technical direction in several advanced areas:  availability, reliability, performance, security, and compliance of the Restaurant365 products and services within the hosting infrastructure.  The individual focuses on high DevOps standards and quality and uses automation and oversight of SDLC processes to ensure robust and scalable solutions to contribute to the continuous improvement of the Restaurant365 platform for our customers. This role will be responsible for the technical ownership of team and projects.

How you'll add value:
  • Lead a team of DevOps and Information Security Engineers, as well as a Compliance specialist. 
  • Develop high functioning teams by hiring, mentoring, coaching, and reviewing progress.
  • Provide technical leadership, guidance, and expertise with projects and mentoring the team members for professional growth.
  • Provide operational recommendations to your leaders for DevOps and Information Security around vision, design, development, security, scalability, provisioning and deployments.
  • Implement cost efficiencies for cloud infrastructure, tools, and licenses which support the Restaurant365 platform.
  • Stay aware of relevant and emerging technologies and implement changes within teams and coach engineers on new best practices, solutions, design patterns and implementations.
  • Lead initiatives for DevOps onboarding of new services, automation, tools, and infrastructure improvements. 
  • Secure the perimeter and internal networks, as well as application and infrastructure endpoints using security best practices, processes, benchmarks, and tools.
  • Implement and maintain an effective Security Vulnerability Management program.
  • Utilize the “Principle of Least Privileged” model for access controls.
  • Follow a continuous deployment, continuous integration model for server provisioning and application code deployment.
  • Interact, coordinate, and build collaborative working relationships with architects, developers, vendors, and internal business partners.
  • Maintain a solid working knowledge of current infrastructure and future trends.
  • Communicate issues or project details effectively with direct reports, peers, and managers.
  • Lead emergency events in the DevOps and Information Security areas to resolution.
  • Other duties as assigned.

  • What you'll need to be successful in this role:
  • Bachelor’s degree in Computer Science, Information Technology, or equally relevant degree or an equivalent combination of education and applicable work experience.
  • Expert progressive knowledge of managing and securing Azure and AWS public cloud environments.
  • 3 to 5 years’ experience in a leadership role in engineering.
  • 5+ years of experience in a development or engineering role.
  • Extensive experience with DevOps methodologies, processes, and framework.
  • Coding skills and a mindset to automate manual/repetitive tasks.
  • Expert knowledge of configuration management tools (Ansible), infrastructure provisioning tools (Terraform), CI/CD tools (Jenkins), and version control with Git.
  • Expert knowledge of container technology and tool stacks (Docker, Kubernetes, Helm).
  • Solid understanding of Linux and Windows operating systems.
  • Expert knowledge of monitoring websites, applications, services and event management with Elasticsearch/OpenSearch, Prometheus, etc.
  • Familiarity with privacy laws, data protection/security regulations, written contract language and frameworks, such as AICPA SOC1 Type 2/SOC2 Type 2, CCPA, GDPR, HIPAA, and PCI DSS.
  • Expertise in software development methodologies.
  • Creative engineering and problem-solving mindset.
  • Ability to break down tasks into stories and deliver incrementally.
  • Excellent interpersonal and organizational skills; ability to analyze situations, respond independently, prioritize to meet deadlines, work under pressure, and be a team player while maintaining a positive attitude.
  • Strong business insight and judgment, team orientated, and provides a collaborative and inclusive style.
  • Excellent verbal, written and presentation communication skills with the ability to communicate sophisticated technical issues effectively and concisely to executives, team members and others.
  • Professional stature and gravitas to collaborate with and influence executives, leaders and team members with credibility and confidence.
  • High professional standards and expectations for self and others.
  • Occasional travel required.

  • R365 Team Member Benefits & Perks
  • Competitive compensation package
  • Ability to work remote or hybrid
  • Comprehensive medical benefits
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
  • Philanthropy events

  • Why join our amazing team?
  • We're a community that prides itself in creating innovative solutions and producing quality work
  • Our product is the secret ingredient that makes a real difference to restaurants nationwide
  • The open concept work environment that we've created is causal, collaborative, and cultivates communication

  • #BI-Remote
    R365 was founded by an experienced team of software & finance veterans committed to developing an all-inclusive back-office solution. We help restaurants thrive! R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

    Listing Details

    • Citizenship: Not Provided
    • Incentives: Not Provided


    • Education: Not Provided
    • Travel: Not Provided
    • Telework: Not Provided

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